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How To Order

HOW TO ORDER

For your convenience, we offer a number of ways to order.  Grab a piece of paper and a pen or pencil, and do one of the following:

1.  TELEPHONE:  After you have made a list of what you are interested in ordering, or if you simply have questions, call us at (916) 207-6101 or at our toll free number:  (877) 502-8317.  You will talk to a real person; in fact, you will probably be talking to Andrea.  On occasion, it may be necessary for us to call you back.

2.  FAX:  That list you have made, or even the questions you might have, fax them to (916) 681-0242 (call first as this shares the line with a telephone) and tell us how we may contact you (telephone, fax, e-mail, snail-mail).

3.  E-MAIL:  We check our e-mail every day, multiple times, unless we are gone to a festival.  Reach us at info@squaredfashions.com or squaredfashions@comcast.net .

4.  US MAIL:  Yes, even snail-mail works.  Our address is:  Square D Fashions, P.O. Box 162430, Sacramento, CA 95816.

HOW TO PAY

For your convenience, we also offer a number of ways to pay:

1.  CREDIT CARD:  We accept Visa, Mastercard, and Discover and will ship immediately upon authorization of your charge.  For your safety, we suggest you provide us your credit card information by telephone.  We do not share this information with anyone.

2.  PERSONAL CHECK:  Once we receive your check, we will hold your order for one week to allow your check to clear our bank.

3.  PAYPAL:  If you use e-mail, we can send you a detailed invoice by e-mail.  After you have approved the invoice, you click the PayPal icon on the invoice and it will direct you to the secure PayPal website for payment.  If you do not already have a PayPal account, you will be prompted to set one up.  PayPal will then notify us that payment has been made and we will ship your order immediately.

SHIPPING AND HANDLING

We all cringe at the excessive costs added to mail orders hidden in the word "handling".  Rest easy - that is not how we do it at Square D Fashions!  We ship most orders by US Mail, usually Priority Mail.  If the order is really small or light weight, say a cinch belt or a pair of pettipants or maybe even a man's shirt, we will send it First Class Mail.  You pay the actual cost of shipping plus no more than $1.00 to cover the mailing supplies (boxes or tyvek envelopes) and "handling".  THAT IS ALL - no matter what size order!

If you request shipping by UPS or FedEx, our policy will remain the same - actual shipping cost plus no more than $1.00.

SPECIAL ORDERS AND CUSTOM ORDERS

Yes, we will special order just about anything you may need - special sizes, special colors, etc.  We will also custom order skirts, dresses, skirt sets.  When we accept your special order, we will ask for your credit card information.  We will charge your credit card when your order is ready to ship to you, not before.

REFUND POLICIES

We allow 30 days, from date of sales receipt, for refunds or exchanges on all regular merchandise.  All returns must have original tags still attached to the items.  All returns must be accompanied by original sales receipt.  We will be happy to extend you a store credit for approved returned merchandise.  Shipping charges will not be refunded or credited.  There will be a 15% restocking fee on all refunds - NO Exceptions!  NO refunds or exchanges on sale items - NO Exceptions!  Refunds or exchanges on special orders or custom orders are at our discretion.

 


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